Conduct training on correct basic service for passengers of all types of disabilities to staff, empowering Airport Rail Link’s service to every group of people in society, ready to drive equal accessibility in transportation for people with disabilities. BANGKOK (NNT) - Asia Era One Co., Ltd., as the operator of the High-Speed Rail Linking Three Airports Project that currently supports the operation of Airport Rail Link with SRT Electrified Train Co., Ltd., collaborates with allies in the public sector, namely the Ministry of Transport’s Department of Rail Transport, Ministry of Social Development and Human Security’s Department of Empowerment of Persons with Disabilities, and Disabilities Thailand, to pilot the “Collaborative Learning Towards a More Accessible Service in Transportation Project” to conduct a training on correct basic service for passengers of all types of disabilities to Airport Rail Link staff in order to advocate and reiterate its resolve in awareness of the importance of transportation service to those with disabilities and marginalized groups, as well as being a model in supporting, elevating, and empowering standards of life for those with disabilities through equal accessibility in the public transportation system.Mr. Sarit Jinnasith, President of Asia Era One Co., Ltd., states that this project is a part of the company’s Asia Era One Care Project (AERA 1 Care) that aims to drive, empower, and support equality for those with disabilities in all aspects, which is in accordance with Charoen Pokphand Group’s sustainability policies, as well as supporting greater accessibility and equal service in public transportation for people with disabilities, reducing inequality in daily life.“Asia Era One Co., Ltd., as an entity that supports the operations of Airport Rail Link, highly values the aforementioned issue. It is our intention to operate our business in parallel with creating sustainability and giving back to society. This project is merely the first step towards achieving our goals according to the policies set. Supporting our staff—who are on the front lines of providing service to passengers—to have knowledge and basic understanding in providing service and convenience to passengers, especially those with disabilities, correctly according to international standards is highly important, and thus is the reason for today’s training. We would like to thank allies from every sector for their support, resulting in the integration of this project to eventually create the highest benefits for every type of passengers,” Mr. Sarit Jinnasith adds.Meanwhile, Mr. Chusak Chanthayanon, President of Disabilities Thailand, remarks on being pleased in this important collaboration that drives society, “Under the Collaborative Learning Towards a More Accessible Service in Transportation Project, Disabilities Thailand has had the opportunity to help develop the curriculum and act as instructors in the training to Airport Rail Link’s station and security staff, providing knowledge, creating understanding, and giving in-depth information on transportation limitations faced by passengers with disabilities from the perspective and personal experience of those with disabilities themselves and those who are familiar with the aforementioned group, in order to increase service safety to passengers as well as providing convenience to people with disabilities on Airport Rail Link. The training will be divided into theoretical aspect (providing basic knowledge regarding each type of disabilities) and practical aspect (through on-site service demonstration in the station and real situations to correctly proceed according to the situation, with staff from the disabilities network closely giving advice.”Moreover, Asia Era One has collaborated with allied government agencies under the Ministry of Transport, namely the Department of Rail Transport, who has contributed information in regards to policies, strategies, and working plan to ensure rail operations are up to standard, to elevate the level of safety and quality of service to international standards, as well as creating cooperation with SRT Electrified Train Co., Ltd. as the operator of Airport Rail Link that helps drive this training.“I sincerely believe that every organization has the same goal, which is to support and elevate people with disabilities to have the least and smoothest travel limitations on our rail system, thus we aim to elevate our standards, in addition to creating a new norm in service, and greatly hope that this project will be the spark for other organizations as well as the private sector related to public transportation service, to further expand on this idea and create convenience and equality in commute for people with disabilities on public transportation in the future,” Mr. Suthep Panpeng, Director General of SRT Electrified Train Co., Ltd. states.As for the Department of Empowerment of Persons with Disabilities under the Ministry of Social Development and Human Security, one of this project’s five allies, as the main agency regarding disability that has always aimed to support, empower, and ensure equal and accessible rights and welfare for those with disabilities, views that this project is a good starting point as well as being part of creating an environment and public transportation that would help people with disabilities and everyone else who has the necessity to commute as well as the conducting of daily life in other aspects to be able to have a convenient daily life and suitable serve other needs.The “Collaborative Learning Towards a More Accessible Service in Transportation Project” is carried out through intense training in both theoretical and practical aspects in order to support correct knowledge and understanding regarding the limitations and needs of those with each type of disability, which is an important factor in Airport Rail Link staff’s quality service to passengers. The training will be conducted by instructors from the network of all 7 types of disabilities, led by Disabilities Thailand, the Association for Parents of Person with Intelligences Disability of Thailand, Parents Association of Learning Disabilities, Autistic Thai Foundation, Association for the Mentally Ill of Thailand, and Thailand Association of the Blind, and National Association of the Deaf in Thailand, with the objective of reducing inequality for people with disabilities, in addition to focusing on the development of on-station facilities and correct standardized of service in commute for passengers with physical limitations.?
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